Monique radiates positivity, including when she speaks about her experience at Wagtail. “I’m very happy here,” she says. For Monique, it’s not just about the storage space, but the overall environment that makes her feel secure and welcomed.

Security is paramount. “My whole life is in that unit,” she confides, appreciating Wagtail’s top-notch safety measures. And she says she finds the friendly, supportive community to be one of Wagtail’s greatest assets. Added to that is the convenience Wagtail offers—easy access to her tools and excellent opening times—which she values immensely.

But what seems to win her heart the most is the attention to detail in the surroundings. She says it’s well thought out, well laid out, and it’s great that there are toilets on site and electricity available. But she absolutely adores how well-kept and maintained the Wagtail yard is. “It makes a difference, you know. It’s like an extension of my own home,” she says.

Yet, the cherry on top is Tim, the owner of Wagtail. In Monique’s eyes, he embodies the best qualities of the facility—helpful, kind, and always there when you need him. “Tim is lovely,” she beams, “always helpful and kind.”